Frequently asked Questions
Check out this section for any questions. If you are still wondering about something after checking out this page, we'll be happy to assist you! contact us at info@knowltonwell.com.
1
What do I need to bring to class?
Nothing, really! You can bring your mat (we also have many to lend for free) and come dressed in clothes you can move freely and be comfortable in. You can also change on-site if needed.
2
what is your cancellation policy?
If you booked a class with us, you can cancel up to 8 hours before the start of the class at no charge. If you cancel less than 8 hours before the start, you will be charged for the class. This means that if you have a class card or a drop-in, a class will be deducted from your account.
3
Is there parking?
The Well is located in the heart of the village of Knowlton. Although there isn't a dedicated parking lot for the Well, there is always plenty of space on lakeside street, victoria street or at the municipal parking beside Le Sapin Bistro.
4
Can I suspend my monthly membership?
Yes! You can suspend your membership once yearly for a minimum of one month and 3 months maximum. after 3 months, your membership gets reactivated automatically. You can then decide to continue your membership or cancel If this is your best option.
5
Do the class cards expire or can I transfer classes to a friend?
The class cards expire after 1 year of the purchase and are non-transferable to others.
6
Can i rent the well for an event?
The well is available for rental on specific dates, reach out to us for all the details at info@knowltonwell.com
7
Do you have a yoga mat or props I can borrow?
yes, we do! We have spare yoga mats available to use for your practice, free of charge. Additionally, we have blocks, bolsters, straps and blankets for you to use to help support your practice.
8
Can I buy mats or props at the Well?
yes! We are an official manduka reseller and carry their lines of yoga mats along with other yoga accessories. Additionally, we also have quality yoga blocks, straps, blankets, and bolsters among other props available for purchase. Looking for something in particular? ask us!
Have more questions?
Contact us via email at info@knowltonwell.com and we'll get back to you shortly!